Terms & Conditions

Storage

Caviar is a highly perishable food product and must be stored in the refrigerator all the time. For “Use By” date look at the bottom of the Caviar Tin or the cap of the Glass Jar. All our Caviar products are vacuum packed and upon opening of the tin or jar, the caviar must be consumed within 2 days.

Delivery Policy

All orders placed from UK (except Islands & Highlands) and EU countries have been managed to be delivered within one working day if they are placed from Monday to Thursday before 2pm. If an order is placed on a Friday, Saturday, Sunday or Bank Holiday or non-working day before 2pm, it will be delivered on the second working day (Purchases’ delivery status can be tracked after check out). Orders placed after 2pm are considered as next day order.
Delivery time is anytime between 9am-6pm. Accurate address given on your order form is a must and someone must be available at the shipment address to receive the parcel or in case of authorizing delivering to one of the neighbors, it should be clearly mentioned on the order form. We do not accept any responsibility if the given address is incorrect/incomplete or shipment is sent back to the courier depot due to a recipient not being at the shipment address.
*FREE DELIVERY: Please check which zone your delivery address is located in using below table. For delivery addresses located within the UK (excluded Highlands and Islands) and EU countries located in zones 1,2,3,4,6; for any BELUGA CAVIAR ORDER or ANY ORDER ABOVE £200.00 (€225.00), SHIPPING will be absolutely FREE. For delivery addresses located in other zones, FREE SHIPPING will be subjected to minimum order of £200.00 (€225.00). Orders for other products than BELUGA CAVIAR which are below £200.00 (€240.00) are subjected to minimum shipping cost of £12.50 within the UK (except the Highlands & Islands) and £30.00 (€34.00) within EU countries.

CountryZone CountryZone
AFGHANISTAN (AF)10 EAST TIMOR (TL)10
ALBANIA (AL)5 ECUADOR (EC)10
ALGERIA (DZ)10 EGYPT (EG)10
AMERICAN SAM. (AS)10 EL SALVADOR (SV)10
ANDORRA (AD)4 ERITREA (ER)10
ANGOLA (AO)10 ESTONIA (EE)4
ANGUILLA (AI)10 ETHIOPIA (ET)10
ANTIGUA (AG)10 FALKLAND ISL. (FK)10
ARGENTINA (AR)10 FAROE ISLANDS (FO)5
ARMENIA (AM)10 FIJI (FJ)10
ARUBA (AW)10 FINLAND (FI)3
AUSTRALIA (AU)11 FRANCE (FR) *11
AUSTRIA (AT)3 FRANCE (FR) *22
AZERBAIJAN (AZ)10 FRENCH GUYANA (GF)10
BAHAMAS (BS)10 GABON (GA)10
BAHRAIN (BH)8 GAMBIA (GM)10
BANGLADESH (BD)8 GEORGIA (GE)10
BARBADOS (BB)10 GERMANY (DE) *11
BELARUS (BY)7 GERMANY (DE) *22
BELGIUM (BE)1 GHANA (GH)10
BELIZE (BZ)10 GIBRALTAR (GI)5
BENIN (BJ)10 GREECE (GR)4
BERMUDA (BM)10 GREENLAND (GL)5
BHUTAN (BT)8 GRENADA (GD)10
BOLIVIA (BO)10 GUADELOUPE (GP)10
BONAIRE (XB)10 GUAM (GU)10
BOSNIA AND HERZ. (BA)5 GUATEMALA (GT)10
BOTSWANA (BW)10 GUERNSEY (GG)1
BRAZIL (BR)10 GUINEA REPUBLIC (GN)10
BRUNEI (BN)9 GUINEA-BISSAU (GW)10
BULGARIA (BG)4 GUINEA-EQUAT. (GQ)10
BURKINA FASO (BF)10 GUYANA (BRITISH) (GY)10
BURUNDI (BI)10 HAITI (HT)10
CAMBODIA (KH)8 HONDURAS (HN)10
CAMEROON (CM)10 HONG KONG (HK)8
CANADA (CA)7 HUNGARY (HU)4
CANARY ISLANDS (IC)5 ICELAND (IS)5
CAPE VERDE (CV)10 INDIA (IN)8
CAYMAN ISLANDS (KY)10 INDONESIA (ID)8
CENTRAL AFRICAN (CF)10 IRAN (IR)10
CHAD (TD)10 IRAQ (IQ)10
CHILE (CL)10 IRELAND (IE)1
CHINA (CN)8 ISRAEL (IL)5
COLOMBIA (CO)10 ITALY (IT)3
COMOROS (KM)10 JAMAICA (JM)10
CONGO (CD)10 JAPAN (JP)8
CONGO (CG)10 JERSEY (JE)1
COOK ISLANDS (CK)10 JORDAN (JO)9
COSTA RICA (CR)10 KAZAKHSTAN (KZ)10
COTE D IVOIRE (CI)10 KENYA (KE)10
CROATIA (HR)4 KIRIBATI (KI)10
CUBA (CU)10 KOSOVO (KV)5
CURACAO (XC)10 KUWAIT (KW)8
CYPRUS (CY)4 KYRGYZSTAN (KG)10
Czech Rep., The (CZ)4 LAOS (LA)8
DENMARK (DK)3 LATVIA (LV)4
DJIBOUTI (DJ)10 LEBANON (LB)10
DOMINICA (DM)10 LESOTHO (LS)10
DOMINICAN REP. (DO)10 LIBERIA (LR)10
LIBYA (LY)10 SAO TOME & PRINC. (ST)10
LIECHTENSTEIN (LI)5 SAUDI ARABIA (SA)9
LITHUANIA (LT)4 SENEGAL (SN)10
LUXEMBOURG (LU)1 SERBIA (RS)5
MACAU (MO)8 SEYCHELLES (SC)10
MACEDONIA (MK)5 SIERRA LEONE (SL)10
MADAGASCAR (MG)10 SINGAPORE (SG)8
MALAWI (MW)10 SLOVAKIA (SK)4
MALAYSIA (MY)8 SLOVENIA (SI)4
MALDIVES (MV)10 SOLOMON ISL. (SB)9
MALI (ML)10 SOMALIA (SO)10
MALTA (MT)4 SOMALILAND (XS)10
MARSHALL ISL. (MH)10 SOUTH AFRICA (ZA)8
MARTINIQUE (MQ)10 SOUTH KOREA (KR)8
MAURITANIA (MR)10 SOUTH SUDAN (SS)10
MAURITIUS (MU)10 SPAIN (ES)3
MAYOTTE (YT)10 SRI LANKA (LK)8
MEXICO (MX)7 ST. BARTHELEMY (XY)10
MICRONESIA (FM)10 ST. EUSTATIUS (XE)10
MOLDOVA (MD)7 ST. HELENA (SH)10
MONACO (MC)2 ST. KITTS (KN)10
MONGOLIA (MN)10 ST. LUCIA (LC)10
MONTENEGRO (ME)5 ST. MAARTEN (XM)10
MONTSERRAT (MS)10 ST. VINCENT (VC)10
MOROCCO (MA)10 SUDAN (SD)10
MOZAMBIQUE (MZ)10 SURINAME (SR)10
MYANMAR (MM)8 SWAZILAND (SZ)10
NAMIBIA (NA)10 SWEDEN (SE)3
NAURU (NR)10 SWITZERLAND (CH)5
NEPAL (NP)8 SYRIA (SY)10
NETHERLANDS (NL)1 TAHITI (PF)10
NEVIS (XN)10 TAIWAN (TW)8
NEW CALEDONIA (NC)10 TAJIKISTAN (TJ)10
NEW ZEALAND (NZ)8 TANZANIA (TZ)10
NICARAGUA (NI)10 THAILAND (TH)8
NIGER (NE)10 TOGO (TG)10
NIGERIA (NG)10 TONGA (TO)10
NIUE (NU)10 TRINIDAD & TOB. (TT)10
NO. MARIANA ISLANDS (MP)10 TUNISIA (TN)10
NORTH KOREA (KP)10 TURKEY (TR)5
NORWAY (NO)5 TURKS & CAICOS ISL. (TC)10
OMAN (OM)8 TUVALU (TV)10
PAKISTAN (PK)10 Turkmenistan (TM)10
PALAU (PW)10 UGANDA (UG)10
PANAMA (PA)10 UKRAINE (UA)7
PAPUA NEW GUIN. (PG)10 UNITED ARAB EMIR. (AE)8
PARAGUAY (PY)10 UNITED STATES (US)6
PERU (PE)10 URUGUAY (UY)10
PHILIPPINES, THE (PH)8 UZBEKISTAN (UZ)10
POLAND (PL)4 VANUATU (VU)10
PORTUGAL (PT)3 VATICAN CITY (VA)3
PUERTO RICO (PR)10 VENEZUELA (VE)10
QATAR (QA)8 VIETNAM (VN)8
REUNION (RE)10 VIRGIN ISLANDS (GB) (VG)10
ROMANIA (RO)4 VIRGIN ISLANDS (US) (VI)10
RUSSIA (RU)8 YEMEN (YE)10
RWANDA (RW)10 ZAMBIA (ZM)10
SAMOA (WS)10 ZIMBABWE (ZW)10
SAN MARINO (SM)3